Terms and Conditions

Effective Date: January 10, 2026
Company Name: Bison Plumbing Solutions
Website: https://bisonplumbingsolutions.com/

1. Acceptance of Terms

Welcome to Bison Plumbing Solutions (“Company,” “we,” “our,” or “us”).

By accessing our website, submitting a contact form, requesting plumbing services, communicating with us by phone, email, SMS/MMS, or using our services, you agree to these Terms & Conditions.

If you do not agree with these Terms, please do not use our website, submit your information, or request services from us.

2. Services

Bison Plumbing Solutions provides residential and commercial plumbing services in Oklahoma City and surrounding areas.

Our services may include plumbing repairs, drain cleaning, water heater services, sewer services, emergency plumbing services, inspections, estimates, and other plumbing-related services.

Service availability may vary based on your location, technician availability, scheduling, weather, parts availability, and other business or operational factors.

3. Website Use

You agree to use our website only for lawful purposes.

You agree not to:

  • Use the website in a way that violates any applicable law or regulation.
  • Submit false, misleading, or inaccurate information.
  • Attempt to interfere with the security or operation of the website.
  • Use the website to send spam, malware, or harmful content.
  • Copy, scrape, or misuse website content without permission.

We reserve the right to restrict or block access to our website if we believe someone is misusing it.

4. Estimates, Pricing, and Payments

Any estimate, quote, or pricing information provided through our website, by phone, by email, by text, or in person is based on the information available at the time.

Final pricing may change after an on-site inspection or if additional work, parts, labor, access issues, code requirements, or unforeseen conditions are discovered.

Payment terms will be provided before or at the time of service. You agree to pay all approved charges for services performed by Bison Plumbing Solutions.

5. Appointments and Scheduling

We may contact you to schedule, confirm, reschedule, or follow up on appointments.

Appointment times are estimates and may be affected by technician availability, emergency service calls, traffic, weather, job complexity, or other factors outside our control.

If you need to cancel or reschedule, please contact us as soon as possible.

6. Emergency Services

We may offer emergency plumbing services depending on availability.

Submitting a form, leaving a voicemail, sending an email, or sending a text message does not guarantee immediate response or emergency service availability.

For urgent plumbing issues, call us directly at 405-754-3525.

7. Customer Communications

Bison Plumbing Solutions may communicate with you by phone, email, SMS/MMS text message, website forms, or other communication methods regarding your inquiry, appointment, service request, completed work, customer support matter, or related business communication.

These communications may include:

  • Service request responses.
  • Appointment confirmations.
  • Appointment reminders.
  • Scheduling updates.
  • Emergency service communications.
  • Customer support messages.
  • Post-service follow-ups.
  • Customer satisfaction surveys.
  • Feedback requests.
  • Review requests.
  • Limited promotional or informational messages, where permitted.

8. SMS / MMS Text Messaging Terms

By providing your mobile phone number and opting in to receive text messages from Bison Plumbing Solutions, you agree to receive SMS/MMS messages from us.

Program Name: Bison Plumbing Solutions Customer Communications

Program Description: One-time and recurring messages related to plumbing service requests, appointment scheduling, appointment confirmations, reminders, service updates, customer support, post-service follow-ups, surveys, feedback requests, review requests, and limited promotional messages where permitted.

Message frequency may vary based on your interactions with us.

Message and data rates may apply. Your mobile carrier may charge you according to your wireless plan.

Carriers are not liable for delayed or undelivered messages.

9. SMS Opt-Out and Help Instructions

You may opt out of text messages at any time by replying STOP to any text message from us.

After you reply STOP, we may send one final confirmation message to confirm that you have been unsubscribed. After that, you will no longer receive text messages from that Program unless you opt in again.

For help, reply HELP to any text message from us or contact us directly:

Phone: 405-754-3525
Email: info@bisonplumbingsolutions.com

10. No Guarantee of Results

We work to provide professional plumbing services using reasonable skill, care, and industry practices.

However, plumbing systems can involve hidden conditions, aging pipes, improper prior work, underground issues, water damage, structural limitations, code requirements, or other factors outside our control.

We do not guarantee that every plumbing issue can be diagnosed or resolved without further inspection, additional work, or additional cost.

11. Third-Party Links

Our website may contain links to third-party websites, review platforms, social media pages, payment processors, maps, or other external services.

We are not responsible for the content, privacy practices, security, accuracy, or availability of any third-party website or service.

Use of third-party websites is at your own risk.

12. Website Content

All content on this website, including text, graphics, logos, images, icons, service descriptions, and page layouts, is owned by or licensed to Bison Plumbing Solutions unless otherwise stated.

You may not copy, reproduce, distribute, modify, or use website content for commercial purposes without our written permission.

13. Disclaimer of Warranties

Our website is provided on an “as available” basis.

We do not guarantee that the website will always be available, error-free, secure, or free from viruses or harmful components.

To the fullest extent permitted by law, we disclaim all warranties related to the website and website content, whether express or implied.

14. Limitation of Liability

To the fullest extent permitted by law, Bison Plumbing Solutions will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, your inability to use the website, or your reliance on website content.

Nothing in these Terms limits liability that cannot be limited under applicable law.

15. Privacy

Your use of our website and services is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, store, and protect your information.

16. Changes to These Terms

We may update these Terms & Conditions from time to time.

Any changes will be posted on this page with an updated effective date.

Your continued use of the website or our services after changes are posted means you accept the updated Terms.

17. Contact Us

If you have questions about these Terms & Conditions, please contact us:

Bison Plumbing Solutions
Phone: 405-754-3525
Email: info@bisonplumbingsolutions.com
Address: 21186 Southeast 29th Street Trailer A, Harrah, OK, USA